00:19:44 Diana Tosca: . 00:21:00 Orit Shaer: Feel free to type your questions here as we go 00:26:17 albrecht schmidt: associating cost to sender - not to the recipient ? 00:26:25 Shamsi Iqbal: Even though instant messaging is more lightweight and has a clearer social aspect to it, do you think that it has a potential of becoming similarly stressful because of the information overload, difficulty of tracking conversations etc? Are we doomed with these communication channels? 00:29:52 Preeti Vyas: Agree with @andrew. It takes so much time to write an email to a person we don't know very well. I am personally very anxious about my tone and choice of words. End up spending hours instead of minutes. 00:31:58 Diana Tosca: I wonder about the mental cost of even having these virtual meetings. Because we can’t see or express nonverbal-cues clearly, are we working harder mentally to have virtual meetings? Does that contribute the distractions we might engage with to offload the mental burden of the meetings? 00:35:28 Syed Sajid Hussain: Work from home involves distractions (e.g., because of children/pets). These distractions may lead to longer work hours, which may cause further stress. 00:49:34 Sandy Gould: here’s that Kraut et al. paper: http://doi.acm.org/10.1145/587078.587108 00:49:47 Andrew Kun: thanks 00:51:00 Shamsi Iqbal: A few years ago Brian Bailey and his students wrote a paper on what callers should consider before initiating a phone conversation : https://dl.acm.org/doi/10.1145/1268517.1268542 00:52:16 Stephen Elms: This conversation reminded me about a story in HBR from 2016. 00:52:17 Stephen Elms: https://hbr.org/2016/06/some-companies-are-banning-email-and-getting-more-done