For Students: Has Digital Communication Improved Life at Wellesley?

When students are asked "Why Wellesley?", we can cite a host of reasons: the academic rigor, the diversity of majors offered, or the beautiful campus. But for many of us, what set Wellesley apart from other schools was its status as a small liberal arts college, which are often known for their tight-knit communities. What Wellesley's community looks like has evolved over time, especially since the invent of digital communication platforms. Though communication on campus is more effective now with the help of tools like Zoom and Gmail, has this efficacy come at a cost? Has Wellesley maintained its tight-knit feel, or has digital communication created a divide across campus? To answer this question, we created a timeline to track the evolution of digital communication at Wellesley from its introduction in 1990 to the present day. We then use the findings from our research into Wellesley's history to advise you on how to make the most of your current Wellesley experience. To see a description of each event, hover your cursor on the event title.

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1989

Wellesley TaskForce on Racism

An internal report from the College conducted in May of 1989 reveals widespread feelings of alienation and loneliness from both students and staff. Coincidentally, this takes place the year before digital communication tools are introduced campuswide, which gives us a baseline of what Wellesley's community felt like leading up to the internet age.
1989 Wellesley anti-racism protest Anti-racism protest at Wellesley College in 1989 (Source: Wellesley Archives).

1990-1999

Lucy, Sallie, Celeste, Pattie

Just a year after the internal audit is released, digital communication first comes to Wellesley Four electronic bulletins, all named after female comic strip characters, are instated - "Sallie" was used for cross-campus communication. On Sallie, there was a forum simply known as "Public", where all members of the student body could convene online. This new method of communication enhanced many students' sense of connection to the campus at large.
NYT clipping An excerpt from a New York Times article. published in 1990 on electronic bulletin boards.

1999

Introduction of FirstClass

October 15th, 1999, marked the demise of Sallie. Students, having grown attached to the central online community hosted on Public, commemorated the occasion by selling Sallie-themed t-shirts. In its place, the College adopted the software FirstClass, which hosted digital groups known as 'conferences.' One of thsese such conferences was named 'Community', and it effectively replaced Public as the online forum for student communication.
FirstClass desktop An example of a basic desktop on FirstClass.

2000

FirstClass Takes Off!

By the spring of 2000, FirstClass was abuzz with communication. Students digitally convened in the Community page to discuss campus and worldwide issues alike! Wini Wood, a now-retired professor who taught during this time, recalled to us in an interview that "Community was the center of campus communication at this time. Even the small fraction of students who weren't active users were still aware of what was being discussed."
Wellesley Archives Early 2000s-era Wellesley students typing up a storm (Source: Wellesley Archives).

2001

"The Highly Charged Erotic Life of the Wellesley Girl"

A Rolling Stones article makes waves on campus, in response to its dramaticized depiction of Wellesley student life. After the article is posted in the FirstClass Community forum, it spreads like wildfire, and the online discussion surrounding the article marks the first of many controversies for FirstClass.
Rolling Stones article published in 2001. The headline of the now-infamous Rolling Stones article.

2003

Faculty Lead a Panel on FirstClass

After FirstClass continues to dominate campus culture nearly a decade after its introduction, Wellesley's Mellon Committee on Social Discourse organizes a faculty-led panel discussion about the merits and drawbacks of the Community forum. During the panel, professors discuss the role Community should play within discussions on campus as a whole. One audience member proposes that "...electronic discourse—maybe it's the beginning. An email does not take the place of the conversation."
Facetime at Wellesley College The description of the faculty-led panel on FirstClass (Source: Wellesley Mellon Committee).

2007

Netiquette Guidelines Published

As digital communication becomes the new campus norm, there are some growing pains visible as people adapt to the new system. What is and is not appropriate to communicate online? How "permanent" is the content we post? In response to questions like these, the Mellon Committee on Social Discourse publishes a guidebook for Wellesley students with tips on how to conduct themselves online.
Netiquette Guidelines Wellesley Netiquette Guidelines title page (Source: Wellesley Mellon Committee).

2012

Death of FirstClass, Birth of Sakai

After a decade of Community, where students discoursed, debated, chatted, and came together, FirstClass is finally put to rest in favor of Sakai. Unlike FirstClass, Sakai is a platform used exclusively for academics - gone are the days of the Community forum.
Sakai Homepage The current homepage of Wellesley's Sakai portal. It's admittedly rather sparse.

2014

'Community' Finds a New Home on Facebook

After FirstClass was no longer used, many of its "conferences" were re-created as Facebook groups - even the famous Community! Many of these Facebook versions of FirstClass conferences are still active today. Though Wellesley students were able to adapt to the loss of FirstClass by initially migrating to Facebook, as more and more social media platforms gained traction, Facebook groups no longer filled the same niche that FirstClass once occupied.
Facebook group description A clipping from a 2014 issue of the Wellesley Alumnae Association magazine, where alumna Kayla Calkin '07 describes her process behind the creation of some FirstClass-inspired Facebook groups (Source: Wellesley Archives).

2014-present

Fragmentation of Social Media Divides Community

Central hubs of community continue to divide as more and more social media platforms gain prominence. As of now, Sidechat, Instagram, and Gmail, are dominant methods of communication among the student body. Yet, none are particularly "dominant" - there is an unspoken pressure to keep up with each social media site, and information easily falls through the cracks. The merits of a digital platform - an enhanced sense of community - that FirstClass once boasted are now negated by its inherently more impersonal communication style. In short, without a centralized tool for digital communication, campus community feels more splintered than ever.
Social Media Overwhelm Graphic In the post FirstClass era, we're presented with a bounty of social media options - yet it feels more daunting than exciting (Source: geek girls in vegas).

present

Epidemic of Loneliness Sweeps Across College Campuses

In the aftermath of the pandemic, students are more alienated from their campus communities than ever. According to a Gallup poll, 39% of students experienced loneliness the previous day. Though over 30 years have passed since the College's initial internal audit from 1989, the same loneliness expressed by students then is echoed by students now. While online spaces like Public and FirstClass once enhanced a feeling of community for many Wellesley students, as digital communication has grown more fragmented, we seem to be right back where we started: just as detached from one another as before.
Student walking image A lone student navigating Wellesley's campus (Source: Wellesley Archives).

2025

'Change on the Horizon: The End of Sakai

The end is near for Sakai, sad excuse for an alternative to FirstClass. In the fall semester of 2024, Library & Technology Services announced that Sakai was due to be replaced by the 2025-2026 school year. Given the shift in the campus culture that occured when FirstClass was retired, are we in for another change as Sakai is phased out?
Canvas Logo The logo for Canvas, one suggested replacement for Sakai to be introduced in 2025.

Conclusion

Though FirstClass’s ‘Community’ certainly had its drawbacks (campus-wide discourse, to name one), its death has left a hole that no other platform has been able to fill. At one point, it seemed that digital communication did in fact make Wellesley a better place. Now, Instagram, Sidechat, Twitter, and even Gmail and Google groups fight for dominance over the College’s digital social sphere. No one platform seems to “win out”, though, and students are left anchor-less without one central “hub” to come together on campus, whether it be online or in person. To compensate for this, we can think back to the simple phrase “less is more.” We’re facing an excess of communication avenues - how better to combat that than to pare down? However, telling thousands of tech-savvy college students to opt for just one social media platform is easier said than done. Instead, we might look to an analog solution. In our surveys of Wellesley alumnae, many referenced the famous bulletin boards, similar to the spam boards we have today. However, the boards of the past weren’t on nearly every single wall on campus. Instead, central, well-trafficked campus locations like the Science Center, Founders Hall, and the Lulu Chow Wang Campus Center were each home to a single large board. On it, students could publicize events, ask questions, write notes, etc. This may not be the most "advanced" solution, but it could serve as a step in the right direction in an attempt to restore the centralized, thriving community that FirstClass helped cultivate.

References:

Barringer, Felicity. "Electronic Bulletin Boards Need Editing? No, They Don’t." The New York Times, 11 Mar. 1990, www.nytimes.com/1990/03/11/weekinreview/the-nation-electronic-bulletin-boards-need-editing-no-they-don-t.html.

Dixit, Jay. "The Highly Charged Erotic Life of the Wellesley Girl." Rolling Stone, 15 March 2001, www.rollingstone.com/culture/culture-news/the-highly-charged-erotic-life-of-the-wellesley-girl-57245/.

Hirsch, Linda J. Anti-Racism Demonstration. 1989. JSTOR, https://jstor.org/stable/community.17409563. Accessed 19 Dec. 2024.

Hrynowski, Zach & Marken, Stephanie. "College Students Experience High Levels of Worry, Stress." Gallup, 6 Dec. 2023, https://www.gallup.com/education/509231/college-students-experience-high-levels-worry-stress.aspx.

"Overwhelmed by Social Media." Geek Girls in Vegas, https://www.geekgirlsinvegas.com/news/overwhelmed-by-social-media. Accessed 19 Dec. 2024.

Social Computing at Wellesley College. Wellesley College, web.wellesley.edu/SocialComputing/facetimeall.html.

Wellesley College Alumnae Association, "Wellesley Magazine Fall 2014" (2014). Wellesley Magazine (Alumnae Association). Book 9 http://repository.wellesley.edu/wellesleymagazine/9

Wellesley College Public Affairs. Campus Beauty 2001. 2001. JSTOR, https://jstor.org/stable/community.15982939. Accessed 19 Dec. 2024.