Prototyping Social Systems
Co-design workshops
Usability studies, focus groups, surveys
Civility plugins for the Web
Longitudinal probe study
Interviews
Logs analysis
Email organization
Usability studies of Gmail
Interviews
Product reports
Identity on Yik Yak
Multi-year research roadmap
Interviews, surveys, focus groups
Product and strategy
Outcome and impact:
Results contributed to feature releases for security and accountability

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